Operationsv1.02026-01-30

Travel Itinerary Management

Create organized travel itineraries from email confirmations using TripIt

Purpose

Transform scattered travel confirmation emails into a unified, accessible itinerary that syncs across all devices and provides real-time updates.

Scope

This SOP applies when Jay sends travel confirmation emails (flights, hotels, car rentals, etc.) to Bob. Bob processes them through TripIt and delivers a complete itinerary.

Prerequisites

TripIt account set up
Access to travel confirmation emails
TripIt app installed on phone (recommended)

Process Flow

┌─────────────────────────┐
│  Jay Sends Travel       │
│  Confirmation Emails    │
└───────────┬─────────────┘
            │
            ▼
┌─────────────────────────┐
│  Forward Each Email to  │
│  plans@tripit.com       │
└───────────┬─────────────┘
            │
            ▼
┌─────────────────────────┐
│  TripIt Auto-Parses:    │
│  Flights, Hotels, Cars  │
└───────────┬─────────────┘
            │
            ▼
┌─────────────────────────┐
│  Verify in TripIt       │
│  All details correct?   │
└───────────┬─────────────┘
       ┌────┴────┐
       │         │
      Yes        No
       │         │
       │         ▼
       │    ┌─────────────┐
       │    │ Edit/Add    │
       │    │ Manually    │
       │    └──────┬──────┘
       │           │
       └─────┬─────┘
             │
             ▼
┌─────────────────────────┐
│  Name Trip & Organize   │
└───────────┬─────────────┘
            │
            ▼
┌─────────────────────────┐
│  Send Itinerary Link    │
│  to Jay via iMessage    │
└───────────┬─────────────┘
            │
            ▼
┌─────────────────────────┐
│  Monitor for Changes    │
│  (Flights, Gates, etc)  │
└─────────────────────────┘

Procedure

Receive Travel Plans

Jay sends or forwards travel confirmation emails to Bob.

Identify all travel components (flights, hotels, cars, etc.)Note destinations and travel datesCollect all confirmation numbersCheck for any booking references

Forward to TripIt

Forward each confirmation email to plans@tripit.com for automatic parsing.

Forward each confirmation to plans@tripit.comKeep original subject line intactKeep original email content (TripIt parses it)Wait 1-2 minutes for processing

Verify Parsing

Check TripIt to confirm all details were captured correctly.

Log into TripIt (web or app)Verify flight times and numbers are correctCheck hotel check-in/out timesConfirm all confirmation numbers appearEnsure items grouped into correct trip

Organize Itinerary

Name the trip and add any missing items.

Rename trip if needed (Destination - Purpose)Add ground transportation not in emailsAdd meeting locations/addressesAdd any manual reservationsVerify no gaps in transportation

Deliver to Jay

Send the itinerary link with a summary.

Get shareable TripIt linkSend via iMessage with trip summaryInclude key flight/hotel infoAdd major events to Google Calendar if requested

Pre-Trip Monitoring

Monitor for changes before and during travel.

TripIt Pro sends automatic alerts (if enabled)Check flight status day-of travelAlert Jay to any delays or gate changesProvide terminal/gate info when available

Expected Outcomes

All travel confirmations consolidated in one itinerary
Accessible on phone, tablet, and computer
Real-time flight alerts (with TripIt Pro)
Easy sharing with travel companions
Offline access to all trip details

Troubleshooting

Email not parsed by TripIt

Forward again or add the item manually in TripIt. Some boutique hotels may not parse automatically.

Items grouped into wrong trip

Edit the trip in TripIt and move items to the correct trip.

Flight times showing incorrectly

Verify against airline website, then edit manually in TripIt if needed.

Missing confirmation number

Check original email and add confirmation number manually to the TripIt entry.